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- Content Management System and Push Mail Application – Bangladesh
- SMS Portal Management Solution – Russia
- Web Content Management System – UAE
- WAP Content Management System – India
- Web Content Management System – India
- Sales Force Automation & HRMS Platform – UAE
- End-to-End Managed Services – Russia
- End-to-End Managed Services – Bangladesh
- Operations and Maintenance Services – India
Content Management System and Push Mail Application - Bangladesh
Client
A leading Bangladesh Mobile Operator.
Business Need
Introduce new services for new revenue stream in the light of declining voice revenue.
Offerings
- Mobile content and mobile mail service.
- Installation of WAP Content Management System and highly robust Push Mail application.
- Provide wide variety of local contents.
Benefits
- The solutions were implemented rapidly in 20 days to ensure their earlier arrival in the market.
- The revenue share commercial model ensured that customer doesn’t have to incur heavy initial investments.
- Phenomenal increase in customer satisfaction.
- Ready local content base of i2i made quicker roll out of service.
SMS Portal Management Solution – Russia
Client
A leading Russian Mobile Operator for its Indian operation.
Business Need
Introducing New Revenue streams for operator by offering SMS based UTK and Branded Short Code services for all subscribers.
Offerings
- Interactive SMS portal management services by introducing UTK & Branded Short Code service.
- Managing the content for the SMS based services.
- UTK & Branded Short code services on daily and subscription basis alerts, thereby making the service more comprehensive.
Benefits
- Provided customer oriented VAS services with highest quality and feasible cost.
- Solutions were scalable & adaptive, and gracefully handled high traffic peaks.
- The solution was implemented in just 150 days for rapid revenue generation.
- i2i had offered wide range of national / International content to end users which has drastically increased customer usage by making the services roll out in lesser time.
Web Content Management System - UAE
Client
Leading Real Estate Company in Middle East.
Business Need
Introduction of new services to provide better customer experience through web portal.
Offerings
- After understanding the market requirements, i2i suggested web content management system.
- Development of web portal to enhance the experience of the real estate customers.
- i2i extended its solution by providing multi language support through the web portal.
Benefits
- Helps the customer to effectively manage their real estate content over the web portal, and create an informative portal for the customer.
- Manage the property portfolio of the real estate sector.
- The solution helps to keep track of the portal visitor and hence manages the leads generated from the portal.
WAP Content Management System – India
Client
Top three GSM operators in India.
Business Need
Develop and manage the WAP content delivery platform for the operator.
Offerings
- Development of WAP content management system while ensuring successful discovery and download of contents.
- Manage the content lifecycle through WAP platform.
- Provide wide variety of rich media content.
Benefits
- Create new revenue channels by supporting successful delivery of content through WAP portal.
- Better customer satisfaction increases loyal customer base.
- Helps operators to provide several types of lucrative services to their subscribers.
Web Content Management System - India
Client
Leading GSM operator in India.
Business Need
Introduce new services and create new revenue channels through Web content management system.
Offerings
- Development of Web content management system to enhance user experience.
- Provide feature rich web portal with advertisement solution through the web portal.
Benefits
- Digitization of rich media contents and creates new revenue channels.
- Provides e-commerce solution through the web portal.
- Solution helps to attract more targeted visitors to the Web site and encourage longer visits to the site.
Sales Force Automation & HRMS Platform – UAE
Client
Leading System Integrator in Middle East.
Business Need
Introduce new services to maximize the productivity of sales staff and generate better sales visibility for the top management. Application to manage HR related activities and processes.
Offerings
- Development of Sales force automation platform which keeps track of the performance of the individual sales force and generate sales forecast for the top management.
- Development of HRMS platform for the client to provide a smooth workflow management for the HR functions.
Benefits
- Improves the overall sales performance by monitoring individual’s performance.
- Gives better visibility on the sales activity to the top management and provides the sales forecast for the year.
- HRMS solution gives organized workflow to HR activities hence increases employee satisfaction and quick generation of dashboard reports.
End-to-End Managed Services - Russia
Client
One of largest Operator in Russia and CIS having subscriber base of 91.33 Million.
Business Need
Customer intends to spend $5.5 Billion over the next 5 years, adding 2-3 circles every quarter. They’ve set themselves a target of 7-8% subscriber share in the next 5 years. In order to achieve this and increase ARPU, customer has approached i2i Telesource for innovative Value Added Service that incurs low CAPEX.
Offerings: Solution
- UTK Service (Textual Based)
- Branded short Code ( Brand Augmentation)
- CRBT Deck Management
- On Device Portal
Offering: Services
- Installation of Application / Solutions
- Platform and Content Management (Business Management Services)
- Operation & Maintenance Services
- MIS Operations
- Business Operation
Benefits
- Increase in revenue with customised service as per the market requirement
- 24X7 service & support, reduced customer human resource efforts and cost
- Low investment on CAPEX
- New innovative services and less time to market
- Branding of customer products as per market requirement
End-to-End Managed Services - Bangladesh
Client
Client is a public limited company in Bangladesh having presence in 64 Districts, 402 Upazilas, and most of the highways. Customer is providing prepaid and postpaid services to 2.5 mn subscribers.
Business Need
To multifold his penetration rate into mobile market and increase ARPU, Customer was looking for partner who can provide Content management System as well as business and operation services.
Offerings: Solution
WAP and web based Content Management System which includes:
- Content Submission, Review and Publish
- Web and WAP portal
Offering: Services
- Content Management Platform
- Business Operation Services for CPs / SPs Management
- Content Upload, Testing & Review, Publishing and Portal Management
- 24×7 Operation and Maintenance Support
- Performance Monitoring, SLA monitoring and Reporting
Benefits
- Increase in revenue with customised service as per market requirements
- 24X7 service & support, reduced customer human resource efforts and cost
- Low investment on CAPEX
- New innovative services with less time to market
- Branding of customer products as per market requirement
Operations and Maintenance Services - India
Client
One of the biggest OEM Vendors in India having CRBT Product deployed across various operators.
Business Need
To manage the OEM Vendors’ CRBT Platforms across various operators in India, It includes operation and maintenance of Platform and Business.
Offerings
- Business Operation Services includes CPs / SPs Management
- Content Upload, Testing & Review, Publishing, Portal Management
- 24×7 Operation and Maintenance Support
- Performance Monitoring, SLA monitoring and Reporting
- MIS Services
Benefits
- Increase in revenue with customised service as per market requirement
- 24X7 service & support, reduced human resource efforts and cost
- Low investment on CAPEX
- New innovative services and time to market
- Branding of customer products as per market requirement
