Sales Lead Management (mtrace) Application helps in improving the efficiency of Sales Force with an objective of improving the sales and achieving bigger business share in the market. The proposed solution will facilitate to record Sales Data on the mobile handsets of the FSO/ Agent and also allow its interactivity with the legacy CRM System. This solution can be owned and managed by the client or third party or i2i Telesource on their behalf.

Application can support following Challenges Faced by the client:-

• Poor data recall by Field sales Officer (FSO) at the time of report preparation and hence loss of valuable information.
• Longer time in Processing information
• Time taken in responding and resolving customer queries
• Tedious task for FSO personnel to prepare report at the end of day.
• Managing the leads generated by FSO and effective leads management.
  
  

The Solution can be offered either through GPRS based client download or through SMS based and involves following work divisions :

• Designing
• Setup & Implementation
• Integration with Operators